Text Messaging
Snoozhouse Customer Care Text Messaging Program
BAJJ USA Inc, doing business as Snoozhouse, sends customer care text messages to customers who call the store and agree to receive them. This is not a marketing or promotional program.
How you opt in
When you call Snoozhouse at (540) 216-3636 and our team can't pick up, our virtual phone assistant answers and takes your name, callback number and message. Before any text is sent, the assistant asks:
"Can Snoozhouse text you at this number about this call, like a confirmation or a link you asked for? Message and data rates may apply, and you can reply STOP anytime to opt out."
We only text you if you clearly say yes. If you say no or aren't sure, you won't get any texts. Calling the store by itself does not sign you up.
What we send
- A one-time confirmation that we received your message and will call you back.
- A link to a page on https://snoozhouse.com, only if you asked for one during the call.
Example messages:
"Snoozhouse: Thanks for calling, Sam. We have your message and will get back to you at this number. Reply HELP for help, STOP to opt out."
"Snoozhouse: Here's the link you asked for, Sam: https://snoozhouse.com/collections/lift-chairs Reply HELP for help, STOP to opt out."
How often
Message frequency varies. You will get at most two texts per call.
Cost
Message and data rates may apply.
Opting out and help
Reply STOP at any time to stop receiving texts. Reply HELP for help, or call us at (540) 216-3636 or email sales@snoozhouse.com.
Carriers are not liable for delayed or undelivered messages.
Your privacy
Your mobile number and text message consent are never sold, rented or shared with third parties for marketing. See our Terms of Service (https://snoozhouse.com/policies/terms-of-service) and Privacy Policy (https://snoozhouse.com/policies/privacy-policy).